WHAT IS A MANAGEMENT SYSTEM?

A management system is the way in which an organisation manages the interrelated parts of its business in order to achieve its objectives. These objectives can relate to a number of different topics, including product or service quality, operational efficiency, environmental performance, health and safety in the workplace and many more.

The level of complexity of the system will depend on each organisation’s specific context. For some organisations, especially smaller ones, it may simply mean having strong leadership from the business owner, providing a clear definition of what is expected from each individual employee and how they contribute to the organisation’s overall objectives, without the need for extensive documentation. More complex businesses operating, for example, in highly regulated sectors, may need extensive documentation and controls in order to fulfil their legal obligations and meet their organisational objectives.

ISO management system standards (MSS) help organisations improve their performance by specifying repeatable steps that organisations consciously implement to achieve their goals and objectives, and to create an organisational culture that reflexively engages in a continuous cycle of self-evaluation, correction and improvement of operations and processes through heightened employee awareness and management leadership and commitment.

The benefits of an effective management system to an organisation include:

• More efficient use of resources and improved financial performance
• Improved risk management and protection of people and the environment
• Increased capability to deliver consistent and improved services and products, thereby increasing value to customers and all other stakeholders

MSS system can be installed around your existing system.